Learn more about community management and running community-first courses.

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Community
5 Tips For Building an Engaged Community

In today's hyper-competitive marketplace, many companies are turning to community building as a way to differentiate themselves and create loyal followers. Fortunately, there are a number of tried-and-true strategies you can use to build an engaged community. Keep reading for five tips that will help you get started.

December 8, 2022
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Burb
Getting Paid to Build Community (aka how to create a membership site for your group)

As a community builder, it can be incredibly frustrating to put in the time and effort to create a thriving community, only to struggle to get paid and be energetically sustained. Building a community is hard work and often requires a significant investment of time, energy, and resources. A lot of community builders look to create a membership site. Say good bye to it being complicated to offer paid memberships thanks to Launch by Burb.

December 8, 2022
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Community
How to Create a Successful Community Culture

Saying no to individuals who do not align with your community's target audience may be difficult, but it is necessary for maintaining the integrity and focus of your community. It is better to have a smaller, engaged audience than a large, uninterested one. Even if it means saying No to accepting a person willing to pay for membership. It’s not worth it long term.

December 7, 2022
Community
3 Tips for Building Community

A thriving community can provide your company with valuable feedback, new ideas, and a loyal customer base and be a great source of content for your marketing. So how do you go about building an engaged community?

December 5, 2022
Educational Creators
How Burb is Making Course Creators Successful at Building Community Businesses

If you're a course creator who wants to build a successful business around your community, then you need to be on Burb

October 25, 2022
Community
What’s better for community; discord vs slack?

If you're in the marketing or community building space, chances are you've used or at least heard of Discord and Slack. Both platforms offer similar features and are popular among users. So, which one is the right choice for you?

October 21, 2022
Community
Designed to Stay Small: Why I decided to cap the community members at 200

I launched my membership community in March. In just 6 months, it has: Gained 135 members, generated $92K, nearly doubled my business, and become my favorite place on the internet. Yesterday I decided to cap the total members at 200. Here's the 4 "Whys".

October 14, 2022
Community
How to Run Accountability Groups Your Members Will Rave About

Accountability groups, whether they're formal or informal, can help your members achieve their goals. They provide a space for members to talk about their progress, get advice from others who are at the same stage of their journey, and share insights about how to move forward. But there's more to an accountability group than just getting together.

September 26, 2022
Community
What is Community Operations?

At a high level, community operations is the strategy and process of ensuring that your online community best serves the needs of all members. It's a critical part of community management because it defines how to keep your community healthy, vibrant and growing over time. Community operations should be informed by data, with key metrics informing both strategies and goals.

September 23, 2022
Educational Creators
How to Make More Money as a Newsletter Writer

We’ve spoken with hundreds of newsletter creators looking to expand their revenue potential. Maybe they’re trying to go full-time on their creator business or know there’s “money in the list” and are looking to leverage the audience they’ve built.Here’s a quick overview of some of those near adjacencies from an educational newsletter, in order of the difficulty in branching there from your newsletter business.

September 21, 2022
Community
Best Practices To Welcome New Members In Your Community

If you’re wondering how to build a community and think that welcoming your new members effectively might be a step you’re missing, here are just a few ways you can apply community engagement principles to help newbies integrate seamlessly into your space.

September 20, 2022
Educational Creators
How to Grow Revenue as an Educational YouTube Creator

We chat with educational creators every day who’ve built an audience on YouTube and monetized via ads, brand deals, and Patreon, but are looking to diversify. Here’s a quick overview of some of those near adjacencies from an educational YouTube business.

September 19, 2022
Community
What a Community Manager Does and How To Be a Great One

Learn in this post the requirements, responsibilities, values, tasks, and the salary of a community manager and how to excel in this function.

August 31, 2022
Burb
“Unreasonably Effective” Distributed Decision-Making At Burb

As a parent and a founder, I’m acutely aware of both the benefits and tradeoffs of remote work. Over the past few weeks, we’ve been conducting an experiment in distributed decision making with the team at Burb. Philip called this process “unreasonably effective,” so I thought I’d share.

September 1, 2022
Community
Community Discovery: 6 Steps to Membership Community Success

Over the past year, I’ve connected with 839 membership and course community builders. Folks at all different stages: pre-launch, launched, scaling, thriving, winding down, or long gone. The single biggest determinant of success that I’ve seen is Community Discovery.

September 21, 2022
Community
Top 10 Best Community Apps to Know in 2022

To operate in a community, you need an innovative and modern way to communicate. Here we have the list of the top 10 community apps for you to use in 2022 (in no particular order).

August 23, 2022
Community
The Future of Community Operations: What Lies Ahead?

The pandemic fundamentally changed the future of community operations. With the changes that came with the lockdowns, community organizers and members have seen the potential for what the future holds.

August 16, 2022
Community
18 Social Media Metrics Community Leaders Should Know

Data is a hot topic in the community-building space right now, but in 15+ years in tech, I can count on one hand the organizations I know that use data effectively. Here are 𝟭𝟴 product metrics and how to apply them to your community.

July 14, 2022
Burb
Once Upon a Burb

From a rambling Slack DM, to an amazing team, helping people while learning, then scaling those lessons to hundreds. Onto the next step. We're ecstatic to introduce: Burb.

June 28, 2022
Community
Creating a new community onboarding experience in 30 minutes

Yes! You can really develop an initial 3-step onboarding flow for new community members in only half an hour using five simple prompts.

August 10, 2022
Community
10 ways to automate your community operations with Burb

Growing an online community takes time. A lot of time. If you're looking for help streamlining time consuming tasks, we have a few ideas for you!

June 6, 2022
Community
Where should your community live? Heartbeat or Circle.so?

Trying to decide between two platforms to host your community? Here's how to make the call.

May 31, 2022
Community
A Community Manager's Guide to Circle.so

This guide will share insights into the platform, tell you when it's right to use Circle.so as a community manager, show how you can get the most out of your experience on the platform.

May 26, 2022
Case Studies
Automating Community Tasks for Impact

I checked in with Burb user, Nivi Achanta, from Soapbox Project, after finding out she was one of our most active users. Nivi let me know that the Soapbox community has 150 members, is hosted on Circle, and aims to support people in their journeys to find ways that they can be part of social and environmental solutions.

September 23, 2022
Updates
Build a community onboarding flow with Burb's new Automations feature

Once you've connected your apps (ex. Circle, Teachable, Slack) with Burb, this feature gives you the power to automate many tedious and manual workflows.

May 13, 2022
Community
Scheduling a post in Circle with Burb

Burb allows you to schedule posts and messages, without having to wrestle with Zapier or Make (Integromat)! We'll show you how to do this easily.

August 10, 2022
Updates
5 ways to use scheduled direct messages to boost engagement

For community creators, one of the most difficult tasks is finding meaningful ways to keep community members engage. Sending personalized notes to individual members can really help you keep engagement up!

May 16, 2022
Case Studies
Building a Community Business with Burb

You don’t have to be with Tatiana Figueiredo for long to feel a sense of ease and steadiness that her presence brings. If you’re looking for flashy trends that promise overnight results, you’re in the wrong place.

September 23, 2022
Case Studies
Building a Community with Bryony Cole

Community is the outcome that stays.It remains consistent long after the teaching sessions are done. And that's one of the biggest gives. For Alice and for so many other students, what that means is confidence. Community gives them confidence in work to go out into the external world and share their ideas, raise money ask for grant money, pitch media, and sell their products.

September 23, 2022
Educational Creators
Free template: Course Ops in a Box

We are so excited to launch our new (and free!) Course Ops in a Box AirTable template! This template gives you one place to organize and track your online course operations.

September 23, 2022
Updates
Schedule a Direct Message

You can now schedule direct messages to your community members using Burb!

May 13, 2022
Educational Creators
Free Notion Template for Course Creators and Community Builders

At Burb, we’re building a platform to help creators with communities –– whether they’re running a cohort-based course or membership community. We know it’s hard to manage all of the moving...

September 23, 2022
Case Studies
How Seesaw created a supportive learning community

We met Suvi Gluskin, Seesaw's Head of Community and Angela Gadtke, Community Founder, a few months ago and we were immediately impressed with the community strategy...

September 23, 2022
Community
Growth Through Community for Course Creators

From lead to student, and from student to super-fan, we recently partnered with Julia Saxena on this 3-part workshop series to help course creators unlock community-driven success and growth.

August 10, 2022
Community
The 4 types of community members

There are many personalities that make up a brand or product community. Understanding the profiles, including motivations, and best strategies for recognizing these members, can help you increase meaningful engagement, connection, and therefore, the outcomes of your community strategy. Let's have a look at the kinds of community members that make up brand or product communities.

September 27, 2022
Community
The 5 stages of a community member

In an upcoming post, we're going to dive into the types of community member profiles. Before you dig through these, it's important to understand the 5 stages of a community member....

April 28, 2022