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Drew Dillon

CEO, Burb

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Community
What is Community Operations?

At a high level, community operations is the strategy and process of ensuring that your online community best serves the needs of all members. It's a critical part of community management because it defines how to keep your community healthy, vibrant and growing over time. Community operations should be informed by data, with key metrics informing both strategies and goals.

December 9, 2022
Educational Creators
How to Make More Money as a Newsletter Writer

We’ve spoken with hundreds of newsletter creators looking to expand their revenue potential. Maybe they’re trying to go full-time on their creator business or know there’s “money in the list” and are looking to leverage the audience they’ve built.Here’s a quick overview of some of those near adjacencies from an educational newsletter, in order of the difficulty in branching there from your newsletter business.

December 9, 2022
Educational Creators
How to Grow Revenue as an Educational YouTube Creator

We chat with educational creators every day who’ve built an audience on YouTube and monetized via ads, brand deals, and Patreon, but are looking to diversify. Here’s a quick overview of some of those near adjacencies from an educational YouTube business.

December 9, 2022
Community
18 Social Media Metrics Community Leaders Should Know

Data is a hot topic in the community-building space right now, but in 15+ years in tech, I can count on one hand the organizations I know that use data effectively. Here are 𝟭𝟴 product metrics and how to apply them to your community.

December 9, 2022
Community
Community Discovery: 6 Steps to Membership Community Success

Over the past year, I’ve connected with 839 membership and course community builders. Folks at all different stages: pre-launch, launched, scaling, thriving, winding down, or long gone. The single biggest determinant of success that I’ve seen is Community Discovery.

December 9, 2022
Burb
Getting Paid to Build Community (aka how to create a membership site for your group)

As a community builder, it can be incredibly frustrating to put in the time and effort to create a thriving community, only to struggle to get paid and be energetically sustained. Building a community is hard work and often requires a significant investment of time, energy, and resources. A lot of community builders look to create a membership site. Say good bye to it being complicated to offer paid memberships thanks to Launch by Burb.

December 9, 2022
Burb
“Unreasonably Effective” Distributed Decision-Making At Burb

As a parent and a founder, I’m acutely aware of both the benefits and tradeoffs of remote work. Over the past few weeks, we’ve been conducting an experiment in distributed decision making with the team at Burb. Philip called this process “unreasonably effective,” so I thought I’d share.

December 9, 2022
Burb
Once Upon a Burb

From a rambling Slack DM, to an amazing team, helping people while learning, then scaling those lessons to hundreds. Onto the next step. We're ecstatic to introduce: Burb.

December 9, 2022
Community
How to Run Accountability Groups Your Members Will Rave About

Accountability groups, whether they're formal or informal, can help your members achieve their goals. They provide a space for members to talk about their progress, get advice from others who are at the same stage of their journey, and share insights about how to move forward. But there's more to an accountability group than just getting together.

December 9, 2022